The internationalization of Italian art and archaeological museums: A qualitative study
Downloads
Pubblicato
Fascicolo
Sezione
Licenza
Copyright (c) 2025 Barbara Francioni

Questo lavoro è fornito con la licenza Creative Commons Attribuzione - Condividi allo stesso modo 4.0.
La licenza adottata è la Creative Commons - Attribuzione/Condividi allo stesso modo. Ovvero, gli autori che pubblicano su questa rivista accettano le seguenti condizioni:
- Gli autori mantengono i diritti sulla loro opera e cedono alla rivista il diritto di prima pubblicazione dell'opera, contemporaneamente licenziata sotto una Licenza Creative Commons - Attribuzione che permette ad altri di condividere l'opera indicando la paternità intellettuale e la prima pubblicazione su questa rivista.
- Gli autori possono aderire ad altri accordi di licenza non esclusiva per la distribuzione della versione dell'opera pubblicata (es. depositarla in un archivio istituzionale o pubblicarla in una monografia), a patto di indicare che la prima pubblicazione è avvenuta su questa rivista.
- Gli autori possono diffondere la loro opera online (es. in repository istituzionali o nel loro sito web) prima e durante il processo di submission, poiché può portare a scambi produttivi e aumentare le citazioni dell'opera pubblicata.
DOI:
https://doi.org/10.13138/2039-2362/3968Abstract
International management literature has extensively examined the internationalization processes of manufacturing firms, yet museums remain an understudied area. This paper seeks to address this gap by analyzing the internationalization strategies of Italian art and archaeological museums and exploring the factors that have recently influenced their internationalization initiatives. Based on interviews conducted with seven museums, the study explores the unique internationalization processes of Italian art and archaeological museums. The findings show that, beyond attracting foreign tourists, they actively cooperate with foreign museums (through loans and temporary exhibitions) and research centers (via joint research initiatives). Additionally, museums have recently intensified their digitalization efforts to engage a global audience. This study offers valuable insights into the complex dynamics of museums’ internationalization. It emphasizes the importance of qualified staff, strong network ties, and effective use of social media in facilitating international expansion. At the same time, it highlights key challenges, including the delicate balance between internationalization and preserving authenticity, as well as managing bureaucratic obstacles in the process.
La letteratura sul management internazionale ha esaminato ampiamente i processi di internazionalizzazione delle imprese manifatturiere, mentre i musei rimangono un’area ancora poco studiata. Questo studio si propone di colmare questo gap analizzando le strategie di internazionalizzazione dei musei italiani d’arte e archeologia e i fattori che hanno recentemente influenzato le loro iniziative internazionali in tale ambito. Basato su interviste condotte con sette musei, lo studio indaga i caratteristici processi di internazionalizzazione dei musei italiani d’arte e archeologia. I risultati mostrano che, oltre ad attrarre turisti stranieri, i musei collaborano attivamente con istituzioni estere, sia attraverso prestiti e mostre temporanee con altri musei, sia mediante iniziative di ricerca congiunte con centri di ricerca internazionali. Inoltre, i musei hanno recentemente intensificato gli sforzi di digitalizzazione per coinvolgere un pubblico globale. Questo studio offre spunti preziosi sulle complesse dinamiche dell’internazionalizzazione dei musei, evidenziando l’importanza di personale qualificato, solide reti di contatti e un uso efficace dei social media per facilitare l’espansione internazionale. Allo stesso tempo, sottolinea le principali sfide, tra cui il delicato equilibrio tra internazionalizzazione e conservazione dell’autenticità, nonché la gestione degli ostacoli burocratici nel processo.
Riferimenti bibliografici
Achiam M., Sølberg J. (2017), Nine meta-functions for science museums and science centres, «Museum Management and Curatorship», 32, n. 2, pp. 123-143.
Agostino D., Arnaboldi M. (2021), From preservation to entertainment: Accounting for the transformation of participation in Italian state museums, «Accounting History», 26, n. 1, pp. 102-122.
Aguinis H., Solarino A.M. (2019), Transparency and replicability in qualitative research: the case of interviews with elite informants, «Strategic Management Journal», 40, n. 8, pp. 1291-1315.
Ahamed A.F.M.J., Nummela N., Vissak T. (2025), When East meets West in building organisational resilience: an exploratory study among Bangladeshi exporters, «Management International Review», 65, n. 1, pp. 85-113.
Alfano M.R., Baraldi A.L., Cantabene C. (2023), Eppur si muove: an evaluation of museum policy reform in Italy, «Journal of Cultural Economics», 47, n. 1, pp. 97-131.
Amsellem R. (2013), International touring exhibitions: Toward a profitable business model for exhibitions?, «Journal of Arts Management Law and Society», 43, n. 1, pp. 36-57.
Apor P. (2015), Museums of civilization, museums of state, museums of identity. National museums in Europe, 1918–2000, in National Museums and Nation-Building in Europe 1750–2010. Mobilization and Legitimacy, Continuity and Change, edited by P. Aronsson, G. Elgenius, Oxon: Routledge, pp. 33-65.
Baiocco S., Leoni L., Paniccia P.M.A. (2023), Entrepreneurship for sustainable development: co-evolutionary evidence from the tourism sector, «Journal of Small Business and Enterprise Development», 30, n. 7, pp. 1521-1546.
Bergantino A.S., Intini M., Spiru A. (2023), Museums’ economic performance and directors’ recruitment process: An assessment of the recent policy reform of the Italian museum sector, «Administration and Society», 55, n. 8, pp. 1584-1604.
Bouquet M. (2012), Museums: A Visual Anthropology, London: Berg.
Bruno I. (2019), Communication and cultural accessibility: Museo Facile and its experience, «Il capitale culturale. Studies on the Value of Cultural Heritage», n. 20, pp. 297-325
Buckley P.J., Pass C.L., Prescott K. (1992), The internationalization of service firms: A comparison with the manufacturing sector, «Scandinavian International Business Review», 1, n. 1, pp. 39-56.
Buskirk M. (2022), Creative Enterprise: Contemporary Art between Museum and Marketplace, New York: Continuum.
Calabrò A., Mayrhofer U., Valentino A. (2023), Business families do it differently! Navigating cycles and waves of family firm internationalization, «International Journal of Entrepreneurial Behaviour and Research», 29, n. 5, pp. 1075-1098.
Capik P., Brockerhoff A. (2017), The role of strategic partnerships in internationalisation of small born global firms, «Entrepreneurial Business and Economics Review», 5, n. 3, pp. 49-77.
Casini L. (2018), The long and winding road to the establishment of state-museums in Italy, «Museum Management and Curatorship», 33, n. 6, pp. 546-554.
Castillo-Montoya M. (2016), Preparing for interview research: the interview protocol refinement framework, «The Qualitative Report», 21, n. 5, pp. 811-831.
Cerdan Chiscano M., Darcy S. (2023), Making cultural and tourist attractions accessible and inclusive for people with disability through value co-creation amidst COVID-19: a critical discourse analysis, «Tourism Recreation Research», 48, n. 6, pp. 856-870.
Chetty S., Holm D.B. (2000), Internationalisation of small to medium-sized manufacturing firms: a network approach, «International Business Review», 9, n. 1, pp. 77-93.
Cuervo-Cazurra A., Narula R., Un C.A. (2015), Internationalization motives: sell more, buy better, upgrade and escape, «Multinational Business Review», 23, n. 1, pp. 25-35.
Delios A., Henisz W.J. (2003), Political hazards, experience, and sequential entry strategies: The international expansion of Japanese firms, 1980-1998, «Strategic Management Journal», 24, n. 11, pp. 1153-1164.
Dubuc É. (2011), Museum and university mutations: the relationship between museum practices and museum studies in the era of interdisciplinarity, professionalisation, globalisation and new technologies, «Museum Management and Curatorship», 26, n. 5, pp. 497-508.
Ebbers J.J., Leenders M.A.A.M., Augustijn J.J.E. (2021), Relationship value benefits of membership programs, heterogeneous stakeholders and museum impact beyond fees, «European Management Review», 18, n. 4, pp. 418-432.
Eisenhardt K.M. (1989), Building theories from case study research, «Academy of Management Review», 14, n. 4, pp. 532-550.
Eisenhardt K.M., Graebner M.E., Sonenshein S. (2016), From the editors. Grand challenges and inductive methods: Rigor without rigor mortis, «The Academy of Management Journal», 59, n. 4, pp. 1113-1123.
Ekeledo I., Sivakumar K. (2004), International market entry mode strategies of manufacturing firms and service firms: A resource‐based perspective, «International Marketing Review», 21, n. 1, pp. 68-101.
Elbanna S., Hsieh L., Child J. (2020), Contextualizing internationalization decision-making research in SMEs: Towards an integration of existing studies, «European Management Review», 17, n. 2, pp. 573-591.
Elgenius G. (2015), National museums as national symbols: a survey of strategic nation-building and identity politics; nations as symbolic regimes, in National Museums and Nation-Building in Europe 1750–2010. Mobilization and Legitimacy, Continuity and Change, edited by P. Aronsson, G. Elgenius, Oxon: Routledge, pp. 145-166.
Etemad H., Motaghi H. (2018), Internationalization pattern of creative-cultural events: Two cases from Canada, «International Business Review», 27, n. 5, pp. 1033-1044.
Fenwick M., Edwards R., Buckley P.J. (2003), Is cultural similarity misleading? The experience of Australian manufacturers in Britain, «International Business Review», 12, n. 3, pp. 297-309.
Ferraro V. (2011), Restyling museum role and activities: European best practices towards a new strategic fit, «Il capitale culturale. Studies on the Value of Cultural Heritage», n. 2, pp. 133-177.
Fissi S., Gori E., Romolini A. (2024), Inclusivity and digital technologies in museums: lessons from an Italian experience, «Museum Management and Curatorship», 40, n. 1, pp. 2-17.
Fleming D. (2020), The internationalization and institutionalization of archaeology, or, how a rich man’s pastime became an international scientific discipline, and what happened thereafter, «Bulletin of the History of Archaeology», 30, n. 1, pp. 1-12.
Fletcher M., Zhao Y., Plakoyiannaki E., Buck T. (2018), Three pathways to case selection in international business: A twenty–year review, analysis and synthesis, «International Business Review», 27, n. 4, pp. 755-766.
Francioni B., Vissak T., Musso F. (2017), Small Italian wine producers’ internationalization: The role of network relationships in the emergence of late starters, «International Business Review», 26, n. 1, pp. 12-22.
Galati A., Crescimanno M., Rossi M., Farruggia D., Tinervia S. (2014), The determinants affecting the internationalisation of the Italian SMEs producing sparkling wines: an empirical study on the RBV of the firms, «International Journal of Globalisation and Small Business», 6, n. 2, pp. 100-118.
Geringer J.M., Beamish P.W., DaCosta R.C. (1989), Diversification strategy and internationalization: implications for MNE performance, «Strategic Management Journal», 10, n. 2, pp. 109-119.
Giakoumis K., Qela A., Meka E. (2016), Building audiences through thematic exhibitions and internationalization of heritage: A case from Berat, «Monumentet», n. 54, pp. 55-73.
Giusti S. (2024), Museums after the pandemic, from resilience to innovation: the case of the Uffizi, «International Journal of Cultural Policy», 30, n. 1, pp. 67-80.
Graburn N.H.H. (2008), Multiculturalism, museums, and tourism in Japan, in Multiculturalism in the New Japan: Crossing the Boundaries within, edited by N.H.H. Graburn, J. Ertl, R.K. Tierney, New York: Berghahn Books, pp. 218-240.
Grincheva N. (2020), Glocal diplomacy of Louvre Abu Dhabi: museum diplomacy on the cross-roads of local, national and global ambitions, «Museum Management and Curatorship», 35, n. 1, pp. 89-105.
Halme M., Piekkari R., Matos S., Wierenga M., Hall J. (2024), Rigour vs. reality: Contextualizing qualitative research in the low-income settings in emerging markets, «British Journal of Management», 35, n. 1, pp. 36-51.
Höllen M., Lengfeld C. Konrad E.D. (2020), Business success for creative and cultural entrepreneurs: Influences of individual-and firm-related factors on revenue and satisfaction, «International Journal of Arts Management», 22, n. 2, pp. 52-65.
Hout M., Porter E. Rudden E. (1982), How global companies win out, «Harvard Business Review», 80, n. 5, pp. 98-108.
Ibeh K., Wilson J., Chizema A. (2012), The internationalization of African firms 1995–2011: Review and implications, «Thunderbird International Business Review», 54, n. 4, pp. 411-427.
ICOM (2022), Museum definition, <https://icom.museum/en/resources/standards-guidelines/museum-definition/>, 04.08.2025.
Jensen P.D.Ø., Petersen B. (2014), Value creation logics and internationalization of service firms, «International Marketing Review», 31, n. 6, pp. 557-575.
Kádár B., Jáki E. (2024), COVID-19 and SMEs: An umbrella review of systematic literature (2020-2024) and future directions for entrepreneurship, «Society and Economy», 46, n. 4, pp. 323-341.
Kim W.C., Hwang P., Burgers W.P. (1993), Multinationals’ diversification and the risk-return trade-off, «Strategic Management Journal», 14, n. 4, pp. 275-286.
Klinowski M., Szafarowicz K. (2023), Digitisation and sharing of collections: Museum practices and copyright during the COVID-19 Pandemic, «International Journal for the Semiotics of Law», 36, n. 5, pp. 1991-2009.
Knight G.A., Cavusgil S.T. (2004), Innovation, organizational capabilities, and the born-global firm, «Journal of International Business Studies», 35, n. 2, pp. 124-141.
Kociubuk J., Mueller A., Wardrip P., Willett R. (2023), Our mission doesn’t stop just because we don’t have a building: Librarians’ and museum educators’ discursive construction of their shifting roles during the pandemic, «Library Quarterly», 93, n. 2, pp. 222-240.
Lee J.Y., Yang Y.S., Ghauri P.N., Park B.I. (2022), The impact of social media and digital platforms experience on SME international orientation: The moderating role of COVID-19 pandemic, «Journal of International Management», 28, n. 4, pp. 1-21.
Leoni L., Cristofaro M. (2021), Technology adoption in small Italian museums: an empirical investigation, «Il capitale culturale. Studies on the Value of Cultural Heritage», n. 23, pp. 57-87.
Leonidou L.C. (2000), Barriers to export management: an organizational and internationalization analysis, «Journal of International Management», 6, n. 2, pp. 121-148.
Liu Y., Wu A., Song D. (2022), Exploring the impact of cross-side network interaction on digital platforms on internationalization of manufacturing firms, «Journal of International Management», 28, n. 4, pp. 1-20.
Lord G. D. (2024), Manual of Museum Management: For Museums in Dynamic Change, Lanham: Rowman & Littlefield.
Majocchi A., Mayrhofer U., Camps J. (2013), Joint ventures or non‐equity alliances? Evidence from Italian firms, «Management Decision», 51, n. 2, pp. 380-395.
Martinez R.J., Dacin M.T. (1999), Efficiency motives and normative forces: combining transactions costs and institutional logic, «Journal of Management», 25, n. 1, pp. 75-96.
Marzano M., Castellini M. (2018), The reform of the Italian Ministry of Cultural Heritage: Implications for governance of the museum system, «Journal of Arts Management Law and Society», 48, n. 3, pp. 206-220.
Meng Y., Chu M.Y., Chiu D.K.W. (2023), The impact of COVID-19 on museums in the digital era: Practices and challenges in Hong Kong, «Library Hi Tech», 41, n. 1, pp. 130-151.
Miles M.B., Huberman A.M., Saldana J. (2014), Qualitative Data Analysis: A Methods Sourcebook, Thousand Oaks: Sage.
Mingione M., Leoni L. (2020), Blurring B2C and B2B boundaries: corporate brand value co-creation in B2B2C markets, «Journal of Marketing Management», 36, n. 1-2, pp. 72-99.
Moulin R. (1995), The museum and the marketplace, «International Journal of Political Economy», 25, n. 2, pp. 33-62.
Nugraheni N.E., Makhasi G.Y.M., Soelistiyowati E., Chen S.-C., Chen M.-R., Chang C.-C. (2021), Challenges of internationalization of the Indonesian museum guides’ communication skills competency, «International Journal of Communication and Society», 4, n. 1, pp. 92-101.
Nummela N., Vissak T., Francioni B. (2022), The interplay of entrepreneurial and non-entrepreneurial internationalization: an illustrative case of an Italian SME, «International Entrepreneurship and Management Journal», 18, n. 1, pp. 295-325.
Pangallozzi M.C. (2019), L’istituzione museale: effetti e prospettive di una conquistata autonomia, «Aedon», n. 1, pp. 31-38.
Passebois-Ducors J. (2019), Innovation through visitor experience in museums: the case of the Lascaux Caves, in Innovation in the Cultural and Creative Industries, edited by E. Pellegrin-Boucher, P. Roy, London: ISTE and Wiley, pp. 77-100.
Patton M.Q. (2015), Qualitative Research & Evaluation Methods: Integrating Theory and Practice, Thousand Oaks: Sage.
Pauwels P., Matthyssens P. (2004), The architecture of multiple case study research in international business, in Handbook of Qualitative Research Methods for International Business, edited by R. Piekkari, C. Welch, Cheltenham: Edward Elgar, pp. 125-143.
Plaza B., Haarich S.M. (2015), The Guggenheim Museum Bilbao: Between regional embeddedness and global networking, «European Planning Studies», 23, n. 8, pp. 1456-1475.
Poisson-De Haro S., Normandin F., Coblence E. (2013), The Montreal Museum of Fine Arts: Balancing international reach and strong local roots, «International Journal of Arts Management», 16, n. 1, pp. 62-75.
Ponzini D., Ruoppila S. (2018), Local politics and planning over transnational initiatives: the case of Guggenheim Helsinki, «Journal of Urban Design», 23, n. 2, pp. 223-238.
Qu S.Q., Dumay J. (2011), The qualitative research interview, «Qualitative Research in Accounting & Management», 8, n. 3, pp. 238-264.
Rabêlo Neto A., de Sousa-Filho J.M., Carneiro Lima A. (2022), Internationalization of culture and soft power, «European Business Review», 34, n. 1, pp. 103-126.
Rectanus M.W. (2006), Globalization: incorporating the museum, in A Companion to Museum Studies, edited by S. Macdonald, Oxford: Blackwell, pp. 381-397.
Richards L., Morse J. M. (2012), Read me First for a User’s Guide to Qualitative Methods, Thousand Oaks: Sage.
Ritvala T., Granqvist N., Piekkari R. (2021), A processual view of organizational stigmatization in foreign market entry: The failure of Guggenheim Helsinki, «Journal of International Business Studies», 52, n. 2, pp. 282-305.
Ritvala T., Piekkari R., Franck H., Granqvist N. (2017), The international expansion of an art museum: Guggenheim’s global–local contexts, in Growth Frontiers in International Business, edited by K. Ibeh, P. Tolentino, O. Janne, X. Liu, Cham: Palgrave Macmillan, pp. 145-166.
Roigé X., Canals A., Rico M. (2024), Creating memory of COVID-19: The actions of museums and archives in Spain, «Memory Studies», 17, n. 2, pp. 193-212.
Sasaki I., Nummela N., Ravasi D. (2021), Managing cultural specificity and cultural embeddedness when internationalizing: Cultural strategies of Japanese craft firms, «Journal of International Business Studies», 52, n. 2, pp. 245-281.
Schembri J., Fletcher M., Buck T. (2023), To go or not to go? Opportunities as triggers of commitment to internationalisation, «Journal of World Business», 58, n. 2, pp. 1-15.
Seawright J., Gerring J. (2008), Case selection techniques in case study research: A menu of qualitative and quantitative options, «Political Research Quarterly», 61, n. 2, pp. 294-308.
Simone C., Cerquetti M., La Sala A. (2021), Museums in the Infosphere: Reshaping value creation, «Museum Management and Curatorship», 36, n. 4, pp. 322-341.
Sokolovskiy K., Vershitskaya E., Latysheva V. (2023), The efficient use of new cultural management tools in the adaptation of public heritage during the COVID-19 pandemic, «Museum Management and Curatorship», 38, n. 5, pp. 593-615.
Tali M., Pierantoni L. (2011), New art museums in Central and Eastern Europe and the ideologies of urban space production, «Cultural Trends», 20, n. 2, pp. 167-182.
Taormina F., Baraldi S.B. (2022), Museums and digital technology: a literature review on organizational issues, «European Planning Studies», 30, n. 9, pp. 1676-1694.
Taylor J.K. (2020), The Art Museum Redefined: Power, Opportunity, and Community Engagement, Cham: Palgrave Macmillan.
Terui T. (2025), Digital cultural policy in Japan: decentralised digitalisation initiatives and their associated challenges, «International Journal of Cultural Policy», pp. 1-13.
Tesoriero R., Gallud J.A., Lozano M., Penichet V.M.R. (2014), Enhancing visitors’ experience in art museums using mobile technologies, «Information Systems Frontiers», 16, n. 2, pp. 303-327.
Tomlins R., Sukumar A., Malynka O., Bartkiv N. (2021), Barriers to entrepreneurial internationalisation for Ukrainian creative and cultural industries (CCI), in Empirical International Entrepreneurship. A Handbook of Methods, Approaches, and Applications, edited by V. Jafari-Sadeghi, V., H.A. Mahdiraji, L.P. Dana, Cham: Springer, pp. 217-230.
Turnbull J. (2018), Museum communication: The role of translation in disseminating culture, «Token», n. 7, pp. 193-217.
Utanova U.A. (2021), The role of museums in the development of tourism, «Current Research Journal of History», 2, n. 10, pp. 27-32.
van Aalst I., Boogaarts I. (2002), From museum to mass Entertainment. The evolution of the role of museums in cities, «European Urban and Regional Studies», 9, n. 3, pp. 195-209.
Vicente E., Camarero C., Garrido M.J. (2012), Insights into innovation in European museums: The impact of cultural policy and museum characteristics, «Public Management Review», 14, n. 5, pp. 649-679.
Wagner H. (2004), Internationalization speed and cost efficiency: Evidence from Germany, «International Business Review», 13, n. 4, pp. 447-463.
Wan C., Sousa C.M., Lengler J., Tan Q. (2023), Entry mode choice: A meta-analysis of antecedents and outcomes, «Management International Review», 63, n. 2, pp. 193-246.
Wang S.L., Gu Q., Von Glinow M.A., Hirsch P. (2020), Cultural industries in international business research: Progress and prospect, «Journal of International Business Studies», 51, n. 4, pp. 665-692.
Welch C., Piekkari R., Plakoyiannaki E., Paavilainen-Mäntymäki E. (2011), Theorising from case studies: Towards a pluralist future for international business research, «Journal of International Business Studies», 42, n. 5, pp. 740-762.
Welch C., Plakoyiannaki E., Piekkari R., Paavilainen-Mäntymäki E. (2013), Legitimizing diverse uses for qualitative research: A rhetorical analysis of two management journals, «International Journal of Management Reviews», 15, n. 2, pp. 245-264.
Whitelegg I. (2018), The São Paulo Biennial Complex: MAM–BSP–MAC, in Art Museums of Latin America. Structuring Representation, edited by M. Greet, G.M. Tarver, New York: Routledge, pp. 204-225.
Woodward S. (2012), Funding museum agendas: challenges and opportunities, «Managing Leisure», 17, n. 1, pp. 14-28.
Xiang L., Unjah T., Abdul Halim S. (2025), Integrating the contribution of museums for building peaceful and inclusive society and promoting justice, «Discover Sustainability», 6, n. 1, pp. 1-14.
Yin R. (2018), Case Study Research and Applications: Design and Methods, Los Angeles: Sage.
Zaheer S. (1995), Overcoming the liability of foreignness, «Academy of Management Journal», 38, n. 2, pp. 341-363.
Zahra S.A., Ireland R.D., Hitt M.A. (2000), International expansion by new venture firms: International diversity, mode of market entry, technological learning, and performance, «Academy of Management Journal», 43, n. 5, pp. 925-950.
Zhang X., Ma X., Wang Y., Wang Y. (2014), How can emerging market small and medium-sized enterprises maximise internationalisation benefits? The moderating effect of organisational flexibility, «International Small Business Journal», 32, n. 6, pp. 667-692.

